Airbnb hosting is amazing… until you’re answering the same question for the 100th time:
“Where’s the Wi-Fi password again?”
“How do we check in?”
“Which remote actually turns the TV on?”
If you’ve felt that tiny twitch of host rage, you’re not alone.
A digital Airbnb guest welcome book can help you ditch the repetitive messages and give guests everything they need from the moment they arrive. Let’s make hosting feel lighter again.
What to Include in Your Airbnb Check-In Instructions
Check-in can make or break the guest’s first impression and first impressions drive Airbnb reviews for guests.
Make sure your instructions include:
- Exact arrival time or access conditions
- Visual directions to the entrance
- Parking details (especially if it’s tricky)
- How to access the lockbox or smart lock
- Any building quirks to expect
If they can arrive stress-free, they’re already happier.
Why an Airbnb Guest Welcome Book Matters More Than You Think
Paper folders get sticky fingerprints and outdated faster than you can say “a new café just opened”.
A digital welcome guide:
- Lives on your guest’s phone
- Is always up to date
- Answers those “little but important” questions
- Helps guests feel confident and comfortable instantly
Future-you will want to high-five past-you for making the switch.
How Better Communication Improves Airbnb Reviews for Guests
When guests feel supported, they rate your place higher. It’s that simple.
A digital compendium:
- Sets expectations clearly
- Avoids confusion and frustration
- Helps guests enjoy your property fully
- Reduces preventable complaints
Good communication = good experience = good reviews. A win win win for all.
Paper Welcome Books vs Digital Guest Guide. Which One Wins?
Let’s be real… paper welcome books had their moment. They’re nostalgic, a bit charming, and sometimes even laminated (fancy!).
But here’s the thing:
- Every time you make a tiny change, a café closes, the Wi-Fi password updates, you’re back at the printer.
- Guests never put them back where they found them.
- And they definitely don’t think to take them along when they head out exploring.
A digital Airbnb guest welcome book? That’s a whole different story.
- It’s always updated.
- It goes everywhere the guest goes… in their pocket.
- It can show them a visual guide instead of a confusing paragraph.
- It looks polished and professional without your handwriting having a bad day.
- You can update it from anywhere in the world!
- And bonus: it’s way more eco-friendly.
Digital guides give guests what they need, exactly when they need it, right on their phone.
Once you switch, you’ll wonder how you ever hosted without it.
Real Questions Every Guest Asks (That You Can Answer Upfront)
You know these well:
- How does the TV work?
- Where are spare towels?
- What’s the best coffee spot nearby?
- When’s rubbish day?
Answer once. Never answer again. Ah Bliss!
Why Airbnb Hosts Are Switching to Connect & Stay
Here’s the truth… hosting is so much easier when guests aren’t texting you every five minutes. That’s why more and more hosts are making the move to Connect & Stay.
Guests get instant local recommendations and feel supported without needing to reach out, and you get fewer pings during dinner. It looks beautiful on any mobile device, works with videos for appliances (finally), and gives guests everything they need in one place. A smooth check-in means no late-night confusion and way better reviews for you. And if you manage more than one property? Updating once and having it magically update everywhere feels like sorcery.
You get your weekends back. Guests get a flawless experience. Everyone wins.
Ready for Hosting to Feel Easier?
You’ve already created a space guests love. Now give them the info they need to enjoy it without all the messages. Connect & Stay helps you deliver smoother check-ins, happier guests, and better reviews, all while giving you your time back. Book a free demo and see how simple smarter hosting can be.
FAQs About Digital Airbnb Welcome Guides
How do guests access the welcome guide?
Super easily. Just display a QR code in your property and guests can scan it with their phone, no apps, no downloads. Many hosts print a stylish welcome card, add a QR magnet to the fridge, or even attach a small QR tag to the keys. You can also send the guide link before arrival so guests have everything they need like check-in instructions, parking, local tips before they even walk through the door.
How do I make Airbnb check-in instructions easier for guests?
Use clear visuals, screenshots, and short steps ideally in a mobile-friendly digital guide they can access before arrival.
Do Airbnb guest welcome books help improve reviews?
Yes! Guests give better Airbnb reviews for guests when check-in feels smooth and information is easy to find.
Does a digital compendium replace a paper guide?
Yes, it sure does, it replaces the old folder entirely and updates in seconds across one or multiple properties.
Can I include house rules and safety info in a digital guide?
Absolutely and guests are far more likely to read and follow them when it’s presented clearly.
Is Connect & Stay easy to set up?
Very. You add your content once, and we help customise it for your property style and branding.
How many tiles or categories can I put on my Airbnb welcome guide?
As many as you like. Really. Go nuts. Your guide grows with you not the other way around.
Can I make up my own categories, or do I have to use the default ones?
You’re in charge. We include 6 suggested categories to get you started, but you can rename, rearrange or completely reinvent them based on your property’s needs.
Can this help me encourage repeat bookings?
Absolutely. Add a promo button that redirects guests back to your Airbnb listing to rebook, you can even include a promo code just for returning guests. Returning guests are the dream, right?
How fast does the guide update when I make changes?
Instantly. As soon as you hit save, your new content is live everywhere it needs to be. No printing, no waiting.
What if I have multiple properties?
Too easy. Create one master guide covering the local area, then give each property its own tile for unique details like access info, appliances, parking and house quirks.
What if my properties are in different locations?
You can set up multiple guides at no extra cost. Each property gets assigned to the guide that matches its location. Every guest sees exactly what’s relevant for their stay.
How much does the Connect & Stay guide cost?
Pricing depends on the number of properties you manage. You can view all the details (and pick the perfect plan for you) on our pricing page here.